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DreamLand

[Limited Stock] Twin Frogs on Druzy Agate Base - Druzy Orca Agate - Free Shipping

[Limited Stock] Twin Frogs on Druzy Agate Base - Druzy Orca Agate - Free Shipping

$99.00 USD
$198.00 USD $99.00 USD
Sale Sold out
Tax included. Shipping calculated at checkout.
Welcome to DreamLand Crystal!!
You can ask our host to show during our LIVE via TikTok @dreamlandcrystal_select

Specifications:

Weight: 840g
Height: 11CM
Length:12.5 CM
Width: 4.5CM
Materials: Orca Agate

Shipping:
-We ship worldwide.
-Standard shipping usually takes 7-15 business days (not including weekends).
-If your order does not arrive within the estimated delivery time, please contact our friendly customer service staff for assistance.

Shipping Policy

Shipping policy

SHIPMENT SCHEDULE

  • Orders will be processed within 3 business days. Once processed, parcel will be sent to carriers.
  • Tracking status may not be synced real-time, as it will only be updated once the parcel arrives in destination country.
  • The shipping time is up to multiple factors like handling time of local postal services and other factors like customs clearance, bad weather etc.
  • Standard Delivery time: 10-15 days

WRONG INFORMATION

  • If you have left a wrong shipping address, name, or contact information, please contact our customer service within 12 hours.
  • Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
  • Contact us at dreamlandcrystal.service@gmail.com

LOST PARCEL

  • If your parcel is shown "Lost" or "Missing", please contact our customer service.
  • Contact us at dreamlandcrystal.service@gmail.com

ASKING FOR FORGIVES FOR ANY INCONVENIENCE

The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

Thank you all for your concern and support!

Returns & Refund Policy

Returns & Refund Policy

Last updated on: December 18, 2022

Returns
Within 30 Days - You must return your product within 30 days of the product being purchased:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please Do Not send your purchase back to the manufacturer.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within any applicable return days as applied by your bank.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at dreamlandcrystal.service@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:
Contact: Dreamland Crystal
Customer Service Email: dreamlandcrystal.service@gmail.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Changes to Return & Refund Policy
You can review the most current version of the Return & Refund Policy at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Return & Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Return & Refund Policy constitutes acceptance of those changes.

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